Services available when your practice is closed

Depending on your medical emergency, there is a range of services available.


Medical help from your local pharmacist

Pharmacists are highly trained medical professionals who can give you advice on a range of common conditions and minor injuries, such as:
  • Allergic reactions, bites or stings, insect or spider
  • Athlete's foot
  • Colds, flu and cough
  • Diarrhoea or constipation
  • Earache
  • Eye problmem: red, irritable, sticky or watery
  • Headaches
  • Skin, rashes, acne, blisters
  • Sore throat and hoarse voice
  • Swelling or pain of wrist, hand or finger
  • Many other Minor Illnesses and over the counter treatments
  • Emergency supply of medicine (subject to the decision of the pharmacist (you may need to pay for an emergency supply)

Some pharmacists can prescribe a range of medications such as emergency contraception and emergency supplies of your regular prescription and some have rooms where you can talk in private.

To find out more: How your pharmacy can help - NHS (

You don’t need an appointment and they can also direct you elsewhere if you need to see someone else. Find a pharmacy - NHS (

NHS 111

For urgent medical advice that is not life-threatening, visit NHS 111 online. If you can’t use the online service, Call 111 for free

Highly trained advisors are supported by healthcare professionals. They will assess your symptoms and direct you to the best place to get medical care.

They can also book you an appointment at an urgent treatment centre, emergency dental service, or with a GP, and can book you an appointment at A&E if needed.


Life threatening emergency?

For life threatening emergencies call the London Ambulance Service - Call 999

Find your nearest A&E - NHS (

You should call 999 in a life-threatening emergency only, to find out more visit:  When to call 999 - NHS (

Local hospitals with A&E Department:

King George Hospital - Barley Lane, Goodmayes, IG3 8YB
Queen's Hospital - Rom Valley Way, Romford, RM7 0AG
For information on other services available from Barking Havering Redbridge University Trust - (BHRUT) visit: WEBSITE or call main switchboard0330 400 4333 

Evening and weekend appointments at Havering Enhanced Access Hub

You can now BOOK ONLINE an evening or weekend appointment with a GP, ANP (Advanced Nurse Practitioner), Nurse or First Contact Physiotherapist.
Scan the QR code to book an appointment:

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Or visit:  Book an appointment ( 

You must book your appointment slot online, before attending the hub, as there is no walk-in-service.

If you are struggling to book, contact the GP practice you are registered with for help. 

To change your booking, contact your GP practice.


NOTE: Attendance is by pre-booked appointment only, there is no walk-in service.

Extended hours appointment at the Havering GP Hub

You can get urgent same day help and advice from a GP or Advanced Nurse Practitioner in your area. These appointments are available on weekday evenings until 10pm, at weekends and on bank holidays.

To book an appointment, contact your own GP practice during working hours or call NHS 111, when your practice is closed. 

Walk In Centres

The Walk-In Centre treat illnesses or minor injuries that need to be seen urgently, or when you cannot get an appointment with your GP. 

Havering Walk in Centres services are provided on two sites:

Harold Wood Polyclinic Walk in Centre

There is no phone service, walk in only. Address: St Clements AvenueHarold Wood, Romford, RM3 0AR, (the drive off Gubbins Lane)

Opening Hours: Walk-in times are 8:00 am to 22:00 pm 7 days per week, every day of the year, including weekends and all public holidays.

In order to see all patients safely if the service is experiencing high volumes of patients, they may not be able to assist you but will help you find alternative local services.  

South Hornchurch Walk in Centre

Tel No 01708 576000. Address: South Hornchurch Health Centre, 106 Southend Road, Rainham, RM13 7XJ

Opening Hours: Monday to Fridays 10:00-14:00 and 15:00 -19:00, Saturday and Sundays 10:00-14:00.  The South Hornchurch Health Centre is closed on public holidays.

If this service is closed and you need medical advice, you have the following options: visit the Harold Wood GP Walk-in Centre, or call NHS 111 or visit website

Dental emergency and out-of-hours care

If you need urgent dental treatment, contact your usual Dental Practice. They may be able to see you, and if not will direct you to an urgent dental care service.

If you don’t have a regular Dentist, contact NHS 111 for advice on where you can get urgent care.

To view the cost of emergency dental treatment guidance, visit: Understanding NHS dental charges - NHS (

Mental Health Services in Havering

If you need urgent help because you are worried that you might harm yourself or someone else, 
Call Mental Health Direct on 0800 995 1000 (free line, open 24/7)
For more services available for you, visit: Mental health | Mental health and wellbeing | The London Borough Of Havering