Services available when your practice is closed
Depending on your medical emergency, there is a range of services available.
Get Medical Help from Your Local Pharmacist
Pharmacists are highly trained medical professionals who can advise and provide treatment for a range of common conditions and minor injuries.
Your GP practice may refer you to a local pharmacy for many medical concerns that do not require a GP appointment.
This can help reduce waiting times for treatment.
Local pharmacists can provide advice and treatment, and may also prescribe antibiotics for certain conditions.
For more information, visit the NHS website: How Pharmacists Can Help?
Conditions Pharmacists Can Help With:
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Colds, flu, coughs, sore throats, and hoarse voice
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Diarrhoea or constipation
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Earache
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Eye problems: red, irritable, sticky, or watery eyes
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Headaches
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Skin conditions: rashes, acne, blisters, allergic reactions, bites or stings (including insect or spider)
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Swelling or pain in the wrist, hand, or fingers
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Athlete’s foot
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Blood pressure checks
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Some pharmacists can prescribe emergency contraception, they will usually have private consultation rooms where you can talk confidentially.
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They can also help with many other minor illnesses and over-the-counter treatments.
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An emergency supply of medicine may be available (subject to the pharmacist’s decision). You may need to pay for this service.
If you are eligible for free prescriptions, certain medications may also be free (subject to proof of eligibility and a valid exemption certificate).
GP reception staff can also refer you to a local pharmacy for any of the above conditions. You will usually be contacted the same day or the next working day. The outcome of your consultation with the pharmacist will be shared with your GP.
Evening and weekend appointments at Havering Enhanced Access Hub
You can now BOOK ONLINE an evening or weekend appointment with a GP, ANP (Advanced Nurse Practitioner) or Nurse.
Visit: Book an appointment (herohealth.net) You must book an appointment slot before attending the hub - there is no walk-in-service.
THERE ARE 2 LOCATIONS AVAILABLE:
1. Local Hub at Petersfield Surgery, 70 Petersfield Avenue, RM3 9PD, or
2. Local hub at Lynwood Medical Centre : 2a, 6 Lynwood Dr, Romford RM5 3QL
If you are having problems with booking, to change your booking, or cancel the appointment, please contact your GP practice, not the hub.
NHS 111
For urgent medical advice that is not life-threatening, visit NHS 111 online. If you can’t use the online service, Call 111 for free
Highly trained advisors are supported by healthcare professionals. They will assess your symptoms and direct you to the best place to get medical care.
They can also book you an appointment at an urgent treatment centre, emergency dental service, or with a GP, and can book you an appointment at A&E if needed.
Life threatening emergency?
For life threatening emergencies call the London Ambulance Service - Call 999
Find your nearest A&E - NHS (www.nhs.uk)
You should call 999 in a life-threatening emergency only, to find out more visit: When to call 999 - NHS (www.nhs.uk)
Local hospitals with A&E Department:
King George Hospital - Barley Lane, Goodmayes, IG3 8YB
Queen's Hospital - Rom Valley Way, Romford, RM7 0AG
For information on other services available from Barking Havering Redbridge University Trust - (BHRUT) visit: WEBSITE or call main switchboard: 0330 400 4333
Simple Wound Care Clinic - self book clinic
The simple wound care service manages acute wounds (cuts), post-surgical sutures or clips removal, routine dressings, superficial skin ulcers and first degree superficial burns.
This service is only available for patient registered at one of our practices. Appointment can be booked at one of the following locations:
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Havering Simple Wound Care Rosewood (RM12 5NJ)
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Havering Simple Wound Care Rush Green (RM70XR)
To book your appointment please visit: Book a Wound Care Clinic appointment
Walk In Centres
The Walk-In Centre treat illnesses or minor injuries that need to be seen urgently, or when you cannot get an appointment with your GP.
Havering Walk in Centres services are provided on two sites:
Harold Wood Polyclinic Walk in Centre
There is no phone service, walk in only. Address: St Clements AvenueHarold Wood, Romford, RM3 0AR, (the drive off Gubbins Lane)
Opening Hours: Walk-in times are 8:00 am to 22:00 pm 7 days per week, every day of the year, including weekends and all public holidays.
In order to see all patients safely if the service is experiencing high volumes of patients, they may not be able to assist you but will help you find alternative local services.
South Hornchurch Walk in Centre
Tel No 01708 576000. Address: South Hornchurch Health Centre, 106 Southend Road, Rainham, RM13 7XJ
Opening Hours: Monday to Fridays 10:00-14:00 and 15:00 -19:00, Saturday and Sundays 10:00-14:00. The South Hornchurch Health Centre is closed on public holidays.
If this service is closed and you need medical advice, you have the following options: visit the Harold Wood GP Walk-in Centre, or call NHS 111 or visit nhs.uk website
Dental emergency and out-of-hours care
If you need urgent dental treatment, contact your usual Dental Practice. They may be able to see you, and if not will direct you to an urgent dental care service.
If you don’t have a regular Dentist, contact NHS 111 for advice on where you can get urgent care.
To view the cost of emergency dental treatment guidance, visit: Understanding NHS dental charges - NHS (www.nhs.uk)