Support for elderly individuals and their carers

Find information on available support, tailored to the needs of elderly individuals and their carers, designed to enhance well-being and quality of life.

Age UK

Information on local services available to elderly patients, from the Age UK, including support with:

  • Falls Prevention
  • Home Support Service
  • Befriendling
  • Care Navigation
  • And many more...
For more information on services available, please visit the Age UK website on: Age UK Redbridge, Barking & Havering | Our Services

Adult Social Care

There is a range of information available for carers and patients, on the Havering council website, including: 

  • Carer support
  • Help at home, equipment and adaptations, telecare home monitoring and alarms
  • Help with travel
  • Help after hospital, discharge to assess (D2A)
  • Paying for care
  • Adult protection and safeguarding, Adult Social Care
  • Multi-Agency Safeguarding Partnerships
  • Learning disabilities
For more information visit London Borough of Havering website on: Adult Social Care | The London Borough Of Havering

Dementia Support - The Live Well with Dementia Programme by Alzheimer's Society

The Live Well with Dementia Programme:

This is series of face to face sessions for people who have had a recent diagnosis of dementia or are in the early stages of their diagnosis, services provided:

  • Understanding, knowledge and skills to live better with dementia.
  • Confidence in managing day-to-day and help you to better plan for the future.
  • Support for those caring for patients with dementia to be better informed and empowered to access support services and financial benefits and entitlements.

These sessions are available both face to face and online. Booking for these programmes is essential. To enquire about session dates and location, contact: Email: havering.groups@alzheimers.org.uk or call Nyree Evers 07759 119 516 / Anisa Hoque 07720 144 231 or complete the form via following link: BOOKING FORM 

Dementia Helpline, or for more information, visit the following Alzheimer's Society website:  Dementia Support Line | Alzheimer's Society (alzheimers.org.uk)

Havering Carers Hub 

Havering Carers Hub provide support for carers who lives in Havering, or care for an adult who lives in Havering. 

"If you have unpaid responsibilities looking after someone who needs your help, then you are a carer."

For information on advice, awareness courses, as well as social and wellbeing events offered, please visit havering carers hub website: Welcome to Havering Carers Hub | Carers of Barking and Dagenham

Contact details: Carers Centre SA Ltd, Havering Carers Hub, tel.01708 961111, email: info@haveringcarershub.org.uk, website: https://www.haveringcarershub.org.uk/ 

Carer’s Allowance 

Carers may be eligible for Carer’s Allowance, if the carer and the person cared for and the type of care provides meets certain criteria. For more information visit: Carer's Allowance: How it works - GOV.UK

A carer's assessment - looks at the different ways caring affects your life. It works out how you can carry on being a carer but still do the things that are important to you and your family. You can also book an assessment via telephone or face to face by calling 01708 432000, Carers assessments | Carer support | London Borough of Havering

Age UK Falls prevention exercise opportunities

Age Uk Falls, offers a number of strength and balance classes. Face to face classes include chair based exercise, Tai Chi and Nordic Walking. Also offer chair based exercise classes online. Visit: Age UK Redbridge, Barking & Havering | Activities-and-events | exercise-classes

AGE UK - Di’s Diamond Activities

If you are aged 50+, and want to meet people and make friends, get out and about, enjoy activities and events, discover opportunities and take on new challenges, visit Di's Diamond to get involved in many of the activities, some of which can include:

  • Coffee mornings and meals
  • Bowling
  • Tea dances
  • Talks
  • Cinema and Theatre Trips
  • Museum and exhibition outings
  • Creative art classes and events

Visit: Age UK Redbridge, Barking & Havering | Activities-and-events | Di's Diamonds activities

AGE UK Digital Champions 

It aims to provide local older people with the technology, skills and confidence, to be able to use device, for more information, visist: Digital device support – Smart phones, tablets and laptops

AGE UK HOME SUPPORT SERVICE 

Home Support has grown into a service offering a range of services, including:

• Assistance (short and long term) with bathing and showering (Weekly Visits Only)
• Help with cleaning
• Shopping and pension collection
• Help with bills and correspondence
• Assistance with exercises prescribed by GP or Physiotherapist
• Re-ablement: helping people regain independence after a fall or illness
• Working with people to reach achievable goals, such as using public transport again or walking to the corner shop

Email: admin@ageukrbh.org.uk , Telephone: 02082 206000, website: Home help services | Age UK

Saint Francis Hospice Orange line

If you are bereaved, feeling lonely or isolated and need to talk offers confidential telephone support for local people

You can call between 9am and 5pm, Monday to Friday on: 01708 758649 or visit: Saint Francis Hospice - OrangeLine

St Francis Hospice 

St Francis Hospice is an independent charity providing expert palliative and end-of-life care to people in Havering, Brentwood, Barking & Dagenham, Redbridge, and West Essex. We support individuals of all faiths and backgrounds living with serious illness.

Working closely with GPs, nurses, and hospital teams, we help manage pain and symptoms—focusing on comfort, dignity, and quality of life. Whether you're at home, in our hospice, or both, your care is shaped around you and those you love."Everything that can be done for you, will be done." (St Francis Hospice, Oct 2024, Saint Francis Hospice - Who we are)

Services offered:

  • Patient therapies
  • Patient counselling
  • Patient support groups
  • Carers, families & loved ones support
  • OrangeLine for anyone who needs to talk, feels lonely or isolated
  • Crisis Support Service -  24/7 Specialist Advice Line - advice and support on clinical issues or concerns, contact on 01708 758643

For more information or to make a self-referral, please vist St Francis webiste on: Saint Francis Hospice - Self-referrals or call 01708 753319.

Local Area Co-ordinators in Havering

There are Local Area Coordinators in most areas of Havering that can support you in your community. 

Coordinators support patients to build own vision for a good life, finding pragmatic solutions to any problems, and drawing on family and community resources, including: 

  • Invest enough time in understanding what a good life looks like to you or your family, and how you could get there 
  • Help you to build your own capacity and connections, so that you can stay strong and independent 
  • Build new community connections or capacity where they don’t exist 

There is no referral process or threshold. If you live in one of the areas covered by the service, give your Local Area Coordinator a call. 

For contact details to Local Care Co-ordinator please visit:  Local Area Co-ordinators - Havering Safeguarding Adults Board

Tapestry

Tapestry Hot food delivery service - Allergies/likes and dislikes are taken on board. Sunday cold option only but rest of the week hot food is available and the food is freshly cooked on the day. For more information visit: Food Services – Tapestry Care

Tapestry day care services - are run at two community hubs in Havering (HOPWA House in Hornchurch & Paines Brook in Harold Hill) and have fully trained staff, state of the art equipment and innovative activity programmes. Also provide transport, lunch, hot meals and activities. Call on 01708 796600, or visit:Day-care – Tapestry Care

Silver Links social network 

Organisation supporting elderly people to reduce isolation and loneliness, visit:Silver Links Social Club or call on: 07590 469174